Shipping policy
ALL ORDERS ARE PROCESSED AND SHIPPED MONDAY - FRIDAY EXCLUDING ALL MAJOR US HOLIDAYS. ORDERS PLACED ON SATURDAY - SUNDAY WILL BE PROCESSED ON MONDAY.
STANDARD SHIPPING
ALL ORDERS WILL BE PROCESSED IN 1-2 BUSINESS DAYS IF YOUR ORDER IS RECEIVED BY 2 PM EST, DEPENDING ON PRODUCT AVAILABILITY. ORDERS RECEIVED AFTER 2 PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY. PLEASE ALLOW 3-7 BUSINESS DAY FOR YOUR ORDER TO ARRIVE.
*USPS PRIORITY MAIL IS NOT A GUARANTEED EXPEDITED SHIPPING METHOD.
ALL SHIPPING RATES ARE DETERMINED BY COURIER NOT JETZI AND ARE SUBJECT TO CHANGE.
ALL RATES ARE IN USD AND INTERNATIONAL CLIENTS MAY HAVE TO PAY ADDITIONAL EXCHANGE RATES.
SHIPPING OPTIONS
GROUND
COST IS DEPENDED ON LOCATION, EXPECT 3-7 BUSINESS DAYS.
2 DAY SHIPPING
THIS METHOD IS 2-3 BUSINESS DAYS VIA UPS. SELECTING THIS OPTION ORDER WILL BE PROCESSED SAME DAY IF RECEIVED BY 2 PM EST. IF ORDER IS RECEIVED AFTER 2 PM EST ORDER WILL BE PROCESSED THE NEXT BUSINESS DAY. 2 DAY SHIPPING MAY REQUIRE A SIGNATURE DELIVERY.
OVERNIGHT SHIPPING
THIS METHOD IS 1-2 BUSINESS DAYS VIA FEDEX AND UPS. COST IS DEPENDED ON LOCATION AND COURIER. ORDERS WILL BE PROCESSED SAME DAY THE ORDER IS PLACE IS RECEIVED BY 2 PM EST. ORDERS RECEIVED AFTER 2 PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY. ALL OVERNIGHT ORDERS PLACED FRIDAY WILL NOT BE DELIVERED UNTIL MONDAY. OVERNIGHT ORDERS MAY REQUIRE A SIGNATURE DELIVERY.
INTERNATIONAL SHIPPING
THIS MEHOD IS 3-7 BUSINESS DAY VIA UPS AND DHL EXPRESS. THE COST IS DEPENDED ON LOCATION AND COURIER. ORDERS WILL BE PROCESSED THE SAME DAY ORDER IS PLACED IF RECEIVED BY 2 PM EST DEPENDING ON PRODUCT AVAILABILITY. ALL ORDERS RECEIVED AFTER 2 PM EST WILL BE PROCESSED THE NEXT BUSINESS DAY.
INTERNATIONAL ORDERS CANNOT BE EXPEDITED.
RESTRICTIONS
OVERNIGHT, 2-DAY AND PRIORITY SHIPPING ARE UNAVAILABLE FOR U.S. TERRITORIES + SPECIFIC LOCATIONS IN ALASKA AND HAWAII.
ORDERS SHIPPED TO P.O. BOX + APO/FPO ADDRESS MUST BE SENT VIA USPS.
YOU ARE RESPONSIBLE FOR VERIFYING THE SHIPPING ADDRESS AND MAYBE CHARGED IN CASE OF INVALID ADDRESS COSTS.
IN A CASE THAT A PACKAGE IS REFUSED AND SHIPPED BACK TO JETZI THE ITEMS MUST BE RECEIVED IN THE SAME CONDITION AS IT WAS SENT TO THE RECEIVER. IF ITEM IS UNDAMAGED, JETZI WILL REFUND THE CLIENT FOR THE COST OF THE PRODUCT. JETZI IS NOT RESPONSIBLE TO REFUND COST OF SHIPPING. PLEASE NOTE ANY RETURN SHIPPING FEES, CUSTOMS DUTIES OR ASSOCIATED FEES BILLED BY THE CARRIER WILL BE DEDUCTED FROM THE REFUND AMOUNT.